- The written or spoken summary of the strategic, operating, or ﬁnancial data of your business.
- The process of compiling and organizing your data into accessible charts and graphs to communicate trends, outliers, and patterns.
- The process of detecting and correcting inaccurate records from a table or database.
- The process that helps you review and invest in your customer experience in this age of the empowered buyer.
Ignore it, the customer will probably forget about it Check to see if the customer’s problem is the company’s fault. If not, let them know