- The written or spoken summary of the strategic, operating, or financial data of your business.
- The process of compiling and organizing your data into accessible charts and graphs to communicate trends, outliers, and patterns.
- The process of detecting and correcting inaccurate records from a table or database.
- The process that helps you review and invest in your customer experience in this age of the empowered buyer.
When dealing with negative sentiment, you should:
Ignore it, the customer will probably forget about it Check to see if the customer’s problem is the company’s fault. If not, let them know
