Question:

When a user generates a dynamic preview and receives the error “Can’t show a preview because you haven’t set a default creative or your applied filters don’t match any feed rows,” what first step should be taken to troubleshoot the error?

Answer:

  • Retransform the feed
  • Check if the correct feed filtering parameters were applied in the preview panel
  • Confirm the feed is complete with no warnings
  • Re-upload the feed

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